Data Privacy Statement


bene pharmaChem GmbH & Co. KG collects, processes and uses a user’s personal data without any further consent only as far as this is necessary for the formation and processing of the contact and for billing purposes.
Personal data is details about personal or material circumstances of a given or identifiable natural person (the person concerned).
The collection of data means in this respect the provision of data by the person concerned himself. Processing means the saving, deleting, editing, blocking and forwarding of personal data. Use means the use of personal data not covered by processing. If necessary, personal data can be forwarded to affiliated companies in the bene pharmaChem GmbH & Co. KG Group. bene pharmaChem GmbH & Co. KG is entitled in accordance with the applicable statutory regulations to issue information to law enforcement authorities and courts for the purpose of prosecution. bene pharmaChem GmbH & Co. KG can evaluate or have a third party evaluate the personal data for marketing research. The user can opt-out of this by contacting the data-protection-officer (see below).

User data

User data is personal data which is necessary to establish or change the contractual relationship between PharmaChem GmbH & Co. KG and the user. This includes among other things the name, address, data of birth, telephone number, e-mail address and payment information of the user. bene pharmaChem GmbH & Co. KG will only forward user data so far as this is necessary to provide the services. PharmaChem GmbH & Co. KG will only process and use the user data for the purposes of advertising, customer advice or market research so far as this is necessary and the user has given his consent. The user may cancel the consent at any time in writing. The regulation in § 29 of the German Data Protection Act (BDSG) allows the commercial collection, storage or amendment of personal data for the purpose of forwarding in particular in relation to activity with credit agencies. Credit agencies combine personal data originating from a variety of sources and forward this to third parties. PharmaChem GmbH & Co. KG is obliged to provide such credit agencies with the necessary data.

Traffic data

Traffic data is data which is collected, processed or used when providing a telecommunications service. PharmaChem GmbH & Co. KG, or a third party employed by PharmaChem GmbH & Co. KG to provide the telecommunications services, collects traffic data in order to enable these services to be used and to generate the bill for the respective user. Normally the date, time and time zone of the start and end of the use, the number of bytes used, the IP address and the type of teleservice used are collected. The aforementioned data is stored for up to six months after the bill is sent, unless it may be stored for longer for the purpose of statistic functions activated by the user. PharmaChem GmbH & Co. KG may use, store and forward traffic data so far as this is necessary for billing purposes with other companies or with other service providers or if statutory regulations require this.

Registration of domain/IP number

Certain personal data is forwarded for the purpose of registering a domain/IP number. This normally involves the name and address, which is forwarded to the relevant national and international registration authorities. This data also has to be published in the respective generally accessible Whois databases.

Right to information

bene pharmaChem GmbH & Co. KG will inform the user upon request and in writing taking into account the statutory regulations whether and what personal data is stored. If you have any further questions on this or any other matter relating to data protection, please contact the data-protection-officer or the customer service of PharmaChem GmbH & Co. KG:

EU-CON BeraterForum GmbH
Waldfeuchter Straße 266
52525 Heinsberg
Tel.: 02452/993311
E-Mail: datenschutz(at)

Website tracking
This website partially uses so called Cookies. These enable us to make our services more userfriendly, more effective and safer. Cookies are small text files that are stored on your computer by your browser and enable an analysis of your use of our website. You can opt-out of the storage of these and the cookies mentioned further down in the settings of your browser-software; however in this case you might not be able to fully use all functions on our website.

Matomo (formerly Piwik)
Our website uses the Matomo web analytics service (formerly Piwik). Matomo (formerly Piwik) uses so-called cookies. Cookies are small text files that are stored on your computer and allow us to analyze the use of our website. For this purpose, the usage information generated by the cookie (including your truncated IP address) is transmitted to our server and stored for usage analysis purposes, which in turn serves to optimize our website. Your IP address is immediately anonymized during this process so that you as a user remain anonymous to us. The information generated by the cookie about your use of this website will not be disclosed to third parties. If you prevent cookies from being set, please note that you will not be able to use all the functionalities of this website. You can prevent cookies from being set by changing the settings in your browser or unticking the following box to activate the opt-out plug-in.